Shipping Policy

Effective Date: September 4, 2026

Thank you for shopping with SheeMia.

Our goal is to deliver your order as quickly and reliably as possible. This Shipping Policy explains how we process, ship, and deliver orders placed through SheeMia.com.

Shipping Coverage

At this time, SheeMia ships within the United States only.

If we expand shipping to additional countries in the future, this policy will be updated accordingly.

Order Processing

Orders are typically processed within 1–3 business days after payment has been successfully authorized.

Please note:

• Orders are processed Monday through Friday, excluding U.S. federal holidays.

• Orders placed after business hours, on weekends, or on holidays will be processed on the next business day.

• Processing times may be longer during peak shopping seasons or promotional events.

Processing time is separate from shipping transit time.

Estimated Delivery Time

Once your order has been shipped, estimated delivery times may vary depending on the product, shipping method, fulfillment location, and delivery destination.

Shipping Method	Estimated Delivery
Standard Shipping	3–7 Business Days
Shipping Charge	Free Shipping

Delivery estimates are provided for convenience only and are not guaranteed delivery dates.

Actual delivery times may vary depending on:

• Carrier operations

• Weather conditions

• Natural disasters

• High shipping volumes

• Public holidays

• Delivery location

• The specific product and fulfillment location

• Other circumstances beyond our reasonable control

Shipping Costs

Standard shipping is currently offered at no additional charge for eligible orders. Any applicable shipping charges or shipping options will be clearly displayed during checkout before you complete your purchase.

From time to time, SheeMia may offer additional shipping options or promotions. Any applicable eligibility requirements will be clearly displayed on our website.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email that includes tracking information, when available.

Tracking updates are provided by the shipping carrier and may take up to 24–48 hours to appear after shipment.

Shipping Carriers

We work with reputable shipping providers to help ensure dependable delivery. Depending on your location, the product ordered, fulfillment location, and shipping method selected, your shipment may be delivered by one or more carriers, such as:

• USPS

• UPS

• FedEx

• DHL eCommerce

• Other trusted logistics partners

Carrier selection is determined based on availability, product requirements, destination, and operational needs.

Incorrect Shipping Information

Please ensure your shipping address is complete and accurate before placing your order.

SheeMia is not responsible for delays, additional costs, returned shipments, or failed deliveries resulting from incorrect or incomplete shipping information provided at checkout.

If you notice an error in your shipping address, contact us immediately. We will make every reasonable effort to update the address before your order is processed, but changes cannot be guaranteed once processing or shipment has begun.

Lost, Delayed, or Stolen Packages

If your package is delayed beyond the estimated delivery window, please contact us so we can assist in investigating the shipment.

If tracking indicates that a package has been delivered but you cannot locate it, we recommend:

1. Checking around your delivery location.

2. Asking household members or neighbors.

3. Contacting the shipping carrier directly.

If you still need assistance, please contact our support team. We will work with you and the carrier to help resolve the issue where possible.

Damaged Shipments

If your order arrives damaged, please contact us within 7 days of delivery.

To help us review your claim promptly, please include:

• Your order number

• A description of the issue

• Clear photographs of:

  • The damaged product

  • The shipping box

  • The shipping label

  • Any damaged packaging materials

After review, we will determine the appropriate resolution in accordance with our Return & Refund Policy.

Multiple Shipments

If your order contains multiple items, they may be shipped separately depending on product availability, fulfillment location, warehouse location, shipping method, or package size.

If this occurs, you may receive separate tracking information for each shipment, when available.

Order Delays

While we strive to meet estimated delivery times, unexpected delays can occur.

SheeMia is not responsible for delays caused by events beyond our reasonable control, including but not limited to:

• Severe weather

• Transportation disruptions

• Carrier service interruptions

• Customs inspections, if applicable

• Government actions

• Force majeure events

Returns

If you wish to return an eligible product after delivery, please review our Return & Refund Policy before initiating a return.

Do not send a return to our business address unless our support team has specifically instructed you to do so. Return instructions and the applicable return address will be provided according to our Return & Refund Policy and the specific order.

Contact Us

If you have questions about shipping or your order status, please contact us.

SheeMia

Email: support@sheemia.com

Phone: +1 (863) 3306343

Business Hours: Monday–Friday, 9:00 AM–5:00 PM

Business Address:

9300 S Dadeland Blvd
Miami, FL 33156
United States